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QA Specialist @ Supergiant

By Supergiant Games April 15th, 2019

We're seeking a quality assurance specialist to find bugs and provide ongoing feedback as part of the Early Access development of our latest game, Hades. The ideal candidate loves playing a variety of games in-depth, has a knack for finding their quirks, is detail-oriented, and communicates clearly and succinctly in writing and speech.

This is a remote, full-time, contract position. Initial contract period has a duration of 3 months with the possibility to extend. Hours are flexible but must include at least 2 hours of overlap with 10am - 5pm in the Pacific Standard Time Zone, Monday through Friday.

Requirements:

  • Extensive knowledge of and experience deeply playing games

  • Highly self-motivated and with a keen eye for detail

  • Excellent written communication skills

  • Experienced playing Hades in Early Access (must have unlocked the 15 Heat Skelly Statue)

  • Eagerness and ability to continuously play and discover around an in-progress game

  • Able to work 8 hours a day, with at least 2 hours overlapping 10am-5pm PST

  • Internet connection capable of daily multi-GB downloads, with gaming PC capable of running modern games at 60fps+

  • 2- or 4-year college degree or equivalent work experience a plus

  • QA credit on previously shipped titles a plus

  • Experience working with bug tracking systems (JIRA, etc.) a plus+ Having played through our previous titles a plus

Responsibilities:

  • Work with the development team to test new features to ensure they are high-quality and problem-free before going live

  • Provide clear, concise written bug reports to the development team for any defects discovered

  • Ensure previous features and saves continue to function after new features are added

  • Analyze community bug reports, including Discord and Reddit discussions, to track down and reproduce issues found in the live game

  • Provide feedback to the design team on new, in-progress features

What we offer:

  • Work with a small, creative, high-performance team

  • Flexible work hours and location

  • Competitive compensation

To apply, please follow these instructions exactly:

  • Send your resume in the body of an e-mail (no attachments please), with the subject line “QA Specialist” to jobs@supergiantgames.com

  • Complete the questionnaire below and include it in the body of the e-mail. Use your best judgment to respond as thoroughly and concisely as possible, as you might if responding to a colleague. There is no minimum or maximum word count.

  1. What is the most absorbing game you've played in the last three years, and why? What did your playing habits look like?

  2. What is your favorite 'build' in Hades (weapons and boons)?

  3. What is one feature of Hades you would change?

  4. Submit two bug reports based on issues you’ve found in Hades. The reports should clearly convey the issue and how to reproduce it with minimum effort on the reader’s part. Assume the reader is very familiar with Hades. You may include links to any supporting media.

Thank you for your interest! We will be accepting applications now through April 29, and reach out to prospective candidates near the start of May.