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Career Opportunity: Platforms QA Specialist

By Supergiant Games June 29th, 2022

Update: Applications for this position are now closed. Thank you to all those who applied!

Our San Francisco-based team is seeking a Platforms Quality Assurance Specialist to ensure our games ship at a high quality standard in accordance with the certification guidelines of each of the platforms on which they appear. As part of our QA team, this is a hands-on Quality Assurance role that also includes some responsibilities of a release coordinator, including maintaining communication with our development team, platform partners, external developers, and ratings agencies. This is a full-time, on-site position at our San Francisco studio, with relocation services provided, and open to any candidate authorized to work in the United States. The ideal candidate has experience performing QA on a number of shipped titles, and facilitating certification and submission-related partner communications. They should love playing a variety of games in-depth on a broad set of platforms with an eye towards what makes a game work well in each unique format. They should be detail-oriented, and communicate clearly and succinctly in writing and speech.

Job Responsibilities:

  • Perform in-depth QA on our previous and in-progress titles on all platforms to ensure adherence with performance, quality, and compliance standards

  • Provide clear, concise written bug reports, and communicate with developers and external teams about technical issues or requirements

  • Schedule, prepare, and submit platform-specific submission documents

  • Perform video capture and deliver submission materials for ratings agencies

  • Provide platform-specific customer support for customers when necessary

  • Analyze platform-specific community bug reports, including Discord and Reddit discussions, to track and reproduce any issues in our games

  • Assist with day-to-day functional QA during times as needed

  • Provide feedback to the design team on new, in-progress features

About the Candidate:

  • Experience performing general QA, certification testing, and release coordination support for one or more shipped titles

  • Experience communicating with platform partners, and using proprietary submission portals for each platform

  • Able to work on-site in our San Francisco studio with a mostly-remote team

  • Organized, responsible, and able to work autonomously

  • Familiarity playing Hades and our other titles on multiple platforms

Compensation: We are open to a range of experience for this position as long as the candidate has performed general QA and certification support on at least one shipped title, and will offer commensurate compensation. For those earlier in their careers at the Associate level (~3 years directly relevant experience), we offer $30/hr; while for those at Senior Advanced level (~8+ years directly relevant experience), we offer $50/hr, with the range applying to experience levels in between. Our expectation is that more-experienced candidates would operate more independently, with extensive experience across a variety of platforms and devices, having ushered multiple titles through submission. 401(k) and choice of PPO or HMO health insurance plan also included.